Comments on: Enterprise Rent-A-Car – Ripoffs and Scams?

By: hullru

hullru — Fri, 05 Feb 2010 21:14:59 +0000

I rented on line from them for an road trip WI to NC. When renting the car they ask if I was taking out of state, and where to? I told them, and found out that unlimited mileage stops at the state boarder. They wanted to charge me double for they car once they had me at the counter. I should mention that the lady "helped" us by showing online in the fine print where that rule was located. I turned around and walked to every other rental car at the airport and asked them it they had real unlimited mileage or fake. They all laugh and said, "We have REAL unlimited." I got the feeling I was not the only one who ever had a problem there.
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By: Muley Bob

Muley Bob — Fri, 05 Feb 2010 21:04:59 +0000

Good luck with them. I've dealt with them through my company with no problems. Usually for personal use I use Budget though. One time I did have a problem with Enterprise on a personal use rental and they wanted to charge me for not having enough gas in it. I showed the guy that it was half full when they gave it to me and he said that wasn't possible because they always fill them up. So I asked him why he was hassling me when it was clearly written on my paperwork. I mentioned that I never got this kind of hassle when I rented for work. He asked who I worked for (which is a major customer of theres) and he said the gas thing was no problem and appologized. So yeah, I think they are shistey.
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By: theevilfez

theevilfez — Fri, 05 Feb 2010 20:22:59 +0000

I use enterprise every day for a company that I work for. Never a problem. Ever. Did you notate that "damage" take pictures? anything or just throw a hissy and walk out?
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