Comments on: Have you ever been overcharged by Hertz Rent-a-Car? http://www.atalamo.com/hertz-rent-a-car/have-you-ever-been-overcharged-by-hertz-rent-a-car Wed, 25 Jan 2012 09:59:59 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: carrentalsavers http://www.atalamo.com/hertz-rent-a-car/have-you-ever-been-overcharged-by-hertz-rent-a-car/comment-page-1#comment-1356 carrentalsavers Mon, 01 Mar 2010 14:41:59 +0000 http://www.atalamo.com/hertz-rent-a-car/have-you-ever-been-overcharged-by-hertz-rent-a-car#comment-1356 Some of the taxes and fees associated with your rental are approximate. Unfortunately, the only thing guaranteed with your online reservation is the rate quoted before taxes and fees. The only time I have heard on these changing are when the government/airport changes the fees that the rental company must charge you. The Hertz reservation states "Rate is guaranteed. Taxes, fees and extras, if not included in the Rate, are subject to change. " This means that they do have the right to change any fees that they charge. Usually it is only pass through fees they change. My advice is to find out if these are pass through fees as your description does not provide quite enough detail. If they are, then not much you can do. If these are Hertz applied fees then I would try talking to a manger. If you are Hertz gold try calling their hot line. You will probably not have much luck in small claims although Hertz may not show.<br><b>References : </b><br>http://www.carrentalsavers.com Some of the taxes and fees associated with your rental are approximate. Unfortunately, the only thing guaranteed with your online reservation is the rate quoted before taxes and fees. The only time I have heard on these changing are when the government/airport changes the fees that the rental company must charge you.

The Hertz reservation states "Rate is guaranteed. Taxes, fees and extras, if not included in the Rate, are subject to change. " This means that they do have the right to change any fees that they charge. Usually it is only pass through fees they change.

My advice is to find out if these are pass through fees as your description does not provide quite enough detail. If they are, then not much you can do. If these are Hertz applied fees then I would try talking to a manger. If you are Hertz gold try calling their hot line. You will probably not have much luck in small claims although Hertz may not show.
References :
http://www.carrentalsavers.com

]]> By: libre_borinquen http://www.atalamo.com/hertz-rent-a-car/have-you-ever-been-overcharged-by-hertz-rent-a-car/comment-page-1#comment-1355 libre_borinquen Mon, 01 Mar 2010 14:19:59 +0000 http://www.atalamo.com/hertz-rent-a-car/have-you-ever-been-overcharged-by-hertz-rent-a-car#comment-1355 You can't take any action. Read the fine print on your contract! Wahahahahahaha!<br><b>References : </b><br>I'm a Hertz manager and a classhole. You can’t take any action. Read the fine print on your contract! Wahahahahahaha!
References :
I’m a Hertz manager and a classhole.

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