Comments on: Budget Car Rental Wait

By: robfinslc

robfinslc — Wed, 10 Feb 2010 02:12:44 +0000

I work for Budget. …
I work for Budget. It could be they are short on help. Its NOT the employees fault that there short people but yet a customer will take it out on them. Keep in mind the employee TOO is under stress about long lines and little help. They dont want to hear your griping about waiting in line (which happens often) if its not the employees fault!! Just ask to talk to a manager for they often do all the staffing and scheduling. JUST BE PATIENT SHUT UP AND WAIT…LOL

By: Ansett76

Ansett76 — Wed, 10 Feb 2010 02:12:43 +0000

yes and …
yes and unfortunately the AVIS attitude and lack of real service has permeated through the Budget group now like wildfire. Is such a shame ’cause Budget’s service was renowned, AVIS could have taken their culture on board, but as always, their stuck up attitude towards everything has prevailed by the looks of it!

By: wimboes50

wimboes50 — Wed, 10 Feb 2010 02:12:43 +0000

VERY frustrating, …
VERY frustrating, that said I have waited nearly an hour on several occasions with Dollar too

By: jorgehrueda

jorgehrueda — Wed, 10 Feb 2010 02:12:43 +0000

ja ja ja you will …
ja ja ja you will be back to budget because is cheaper!!

By: VikingNorseman

VikingNorseman — Wed, 10 Feb 2010 02:12:43 +0000

I made the …
I made the reservation 10 WEEKS AGO and there excuse was that there werent any cars left and that I had to wait 4 HOURS.

Well after a few dozen of these choice words (@#*!)
I was upgraded to another car but asked to pay the difference for the insurance.
Its just another reason why American companies are going bankrupt. But wait they want the handout from the $800,000,000,000 dollars and for its citizens to pay for service.
Go figure.
Just a bunch of crooks and A-HOLES!!

By: williamwagener

williamwagener — Wed, 10 Feb 2010 02:12:43 +0000

Never thought this …
Never thought this would get more than 200 views.
apparently, I hit a nerve cord.

By: mazzboss

mazzboss — Wed, 10 Feb 2010 02:12:42 +0000

cant just be …
cant just be patient. We’re not trying to loose customers. I dont know about your location, but by me we try to compensate our customers. Sometimes it works sometimes id dosent. All im saying is, there is no flawless buisness. Look at wall street!lol. Im only a service agent at budget but i see alot of what goes on, and as a lead agent i can tell you, we get it on our end too. Why wasnt my car ready, what took so long. Some of these same people are the people who trash the cars to which

By: mazzboss

mazzboss — Wed, 10 Feb 2010 02:12:42 +0000

i work for budget …
i work for budget as well, i understand people get frusterated and just want to get their car and go. But they need to understand, sometimes the reservation center over books us and fleet distrobution dosent have the neccesary cars to fit those reservations. Plus now with the economy the way it is , my location (which will remain anonymous) has been going through massive layoffs. So you have overbooking, not enough distrobution, and not enough manpower to handle any of it. I dont know why people

By: t2talll

t2talll — Wed, 10 Feb 2010 02:12:42 +0000

You must really …
You must really have a stick up your @ss to waste time posting about rental car service. I joined all the frequent renter programs for all companies and wave at you when I go directly to my car, which is always clean and ready for me. Good luck to those of you not smart enough to figure it out.

By: Ansett76

Ansett76 — Wed, 10 Feb 2010 02:12:42 +0000

I agree, seeing as …
I agree, seeing as he is so critical towards Budget, why not show us how you would do it, or is everything you do perfect…without error? happens, get over it….there are people in this world who cannot afford to holiday/travel….so stop being so critical and be thankful.